Bankruptcy Litigation Specilaist


The Bankruptcy Litigation Specialist position will be responsible for minimizing financial losses to Golden 1 and Member Care Support department as a result of Bankruptcy Filings or Litigation. The Bankruptcy/Litigation representative will perform as an experienced, Bankruptcy and Litigation representative with in the Member Care department. The employee will be responsible for communicating and interacting with members, Trustees, and Attorneys with the goal to mitigate losses to the credit union. The position will be responsible for providing support to the Member Care Support department and will responsible for performing the following duties or tasks.


  1. Research and respond to inquiries from members and other Golden 1 departments and branches on delinquent loans and account problems. Monitor compliance of credit union policies and Fair Debt Collection Practices.
  2. File proof of claims, establish and maintain bankruptcy plan trackers, monitor stipulated judgment to ensure payments are received as agreed. Update the account files by indicating the date(s) payment(s). Make recommendations to file motion for relief of stay, review motions to value and ensure the liens are reconvened per statue or regulation.
  3. Review and recommend objection to Bankruptcy plans as needed to ensure Golden 1 recoverable are within statue. Document account summaries on all actions taken, to assess the need for escalated Member Care efforts.
  4. Recommend and prepare accounts for legal action based on account conditions and recovery strategies set by Member Care.
  5. Knowledge of all duties of a Member Care Rep I, II, Escalations Rep, and Member Care Support II functions.
  6. Contact members, Trustee's, and Attorneys by phone demonstrating a high level of negotiation skills to generate acceptable re-payment plans that meet the needs of both the Credit Union and member.
  7. Knowledge of the charge off accounts, repossession, reinstatement, expulsion, redemption request and proof of claim process.
  8. Monitor and track approved attorney referral accounts for civil action.
  9. Maintain a thorough understanding of state, federal laws and regulations related to credit union compliance Including SCRA, FDCPA, TCPA, FCRA, BSA, Bankruptcy Statues, Proof of Claims Process, Wage Garnishments, Small claims, Legal Stipulation agreements, and anti-money laundering laws appropriate to the position.
  10. Represent Golden 1 during legal proceedings.
  11. Assist Management in preparing monthly reports and month end statistics for Senior Management for Member Care Department.
  12. Support department goals by meeting performance standards in all areas of the collection process.
  13. Perform other duties as assigned.


  1. Effective oral and written communication skills required.
  2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.


  1. INTERNAL: All levels of staff and management.
  2. EXTERNAL: Members, vendors, and peers in financial institutions.


  1. EDUCATION: Bachelor's Degree in related field or equivalent work experience.
  2. EXPERIENCE: Minimum five years' experience with Bankruptcy, Legal Settlements, loss mitigation, or related field (i.e. underwriting, credit etc.) with banks, savings and loans, credit unions or other finance companies.
  3. KNOWLEDGE/SKILLS:Must be a strong team player. Written and oral communications skills are critical to communicate effectively with members, vendors and peers. Successful candidates must be detail oriented, well organized and motivated to complete daily work in a timely manner. Successful candidate must also exhibit a working knowledge of Microsoft Office, including Excel, Work and Outlook.


  1. Prolonged sitting throughout the workday with occasional mobility required.
  2. Corrected vision within the normal range.
  3. Hearing within normal range. A device to enhance hearing will be provided if needed.
  4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
  5. Long work hours may be required to accomplish tasks, including nights and weekends.







Req. Number19-1076
Career FamilyMember Care
A Career You Can Be Proud Of
As the leading credit union in California, and the sixth largest credit union in the United States serving more than 1 million members—our employees are vital to our success. We’re a dynamic, innovative, and caring organization that has put members first since 1933 by delivering value, convenience, and exceptional service. We have more than 1,800 employees, and we offer talented and hard-working individuals competitive compensation and benefits, along with opportunities for professional development and advancement. Take the next step in moving your career forward and view our current openings, including corporate positions at our headquarters in Sacramento, California.